AOL mail is without a doubt among the top email services out there today. Millions of AOL users enjoy a wide range of browsing features thanks to AOL. However, there are times when AOL mails develop error that prevents users from sending and receiving emails. This article explores some of the most common issues related to AOL mail and includes some helpful tips on how to solve them. You can also contact AOL customer service using the number of the website.
Issue 1: My sent folder contains emails I didn’t send : AOL allows you to keep a record of all the emails you send and receive. These emails are accessible via the ‘Inbox’ and ‘Sent’ folders respectively. If you log in to your account and go through the sent folders you will be able to all the messages sent from that ID. Sometimes AOL users report seeing emails that were not sent by them.
You should be careful if your notice that your contact receives emails from your ID but which you did not authorize. This could indicate that your account was hacked and is being used by some else. You should contact AOL customer care immediately and follow the guidelines to secure your account, such as changing the password or logging out of other devices.
Issue 2: Fix problems with being unable to send email : Sometimes AOL users will encounter an error that allows them to log in but simply prevents them from sending any emails. Here are a few troubleshooting steps to fix the problem.
- Restart your computer to clear the internal memory (RAM) and speed up your system.
- Try using a different internet browser to log in to your AOL email account or update your current browser.
- See that you are using the correct display name. Hackers will sometimes change the display name so that you will not be able to send any emails
- You should clear the browsers’ cache along with the cookies and browsing history so that all the unwanted and unnecessary bits of data re removed and your computer run
Issue 3: Fix problems with image challenges when sending mail : More often than not an image challenge question is just a formality. If you answer the question correctly you should have no problem sending the email you want. If however you still cannot send the mail it could indicate a glitch in the email settings or more serious technical settings. If that is the case you should consult a trained technician to resolve the error.
Issue 4: Fix problems with images not showing for mail recipients : Enable Rich Text/HTML: You must make sure that your mail settings have Rich Text or HTML enabled. You can use the Mail Settings page to edit these settings so that you can send the images. Send image as an attachment: Download the image separately and sent it as an attachment to the email address you have in your contacts.
If you want more information on these issues you can call the AOL Contact Number which is available 24 hours a day.